WHAT IS OUR POLICY?
If an item you received is defective, damaged, or simply not the right fit for you, we do accept returns within 30 days of purchase.
In order to be eligible for a return, the item should show no signs of use, wear, or tear and remain in the same condition in which it was received.
Sale items are considered final sale.
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We do not offer exchanges at this time.
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HOW DO I MAKE A RETURN?
Email us at admin@inclusivewe.com with information on the item you wish to return, order number, & why you wish to return it. If the item is damaged, please include an image of the damage or defect.
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Once our team has gotten back to you & approved your return, you can ship it to:
6601 Mint Spring Branch Rd
Prospect, KY 40059
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Please allow 8-10 business days for your refund to be processed. If you have any questions or concerns, please contact us at admin@inclusivewe.com
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For items approved for return, a full refund + cost of shipping will be returned to the original form of payment.
DO YOU SHIP INTERNATIONALLY?
We do ship internationally. International orders over $130 are free shipping.
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HOW MUCH IS SHIPPING?
$8 if shipped within the US.
$16 for international orders.
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WHEN WILL MY ORDER ARRIVE?
Almost all of our orders are shipped out within 2-7 business days. You will receive an order confirmation & shipping confirmation via email, & you can track your order from there.
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WHAT IF MY ORDER IS LATE OR NEVER ARRIVED?
We understand how frustrating it can be when an order is late or lost. Please feel free to email us at admin@inclusivewe.com with any questions or concerns, and we will do our best to solve the issue.
WHAT DO I DO IF I ADDED MY SHIPPING INFORMATION INCORRECTLY?
We cannot guarantee that we will be able to update your shipping information as our shipping process moves quite quickly. However, if you email us at admin@inclusivewe.com we will do our best to update your information with the carrier as quickly as possible.
WHAT IS OUR POLICY?
If an item you received is defective, damaged, or simply not the right fit for you, we do accept returns within 30 days of purchase.
In order to be eligible for a return, the item should show no signs of use, wear, or tear and remain in the same condition in which it was received.
Sale items are considered final sale.
​
We do not offer exchanges at this time.
​
HOW DO I MAKE A RETURN?
Email us at admin@inclusivewe.com with information on the item you wish to return, order number, & why you wish to return it. If the item is damaged, please include an image of the damage or defect.
​
Once our team has gotten back to you & approved your return, you can ship it to:
6601 Mint Spring Branch Rd
Prospect, KY 40059
​
Please allow 8-10 business days for your refund to be processed. If you have any questions or concerns, please contact us at admin@inclusivewe.com
​
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