WHAT IS OUR POLICY?
If an item you received is defective, damaged, or simply not the right fit for you, we do accept returns within 30 days of purchase.
In order to be eligible for a return, the item should show no signs of use, wear, or tear and remain in the same condition in which it was received.
Sale items are considered final sale.
We do not offer exchanges at this time.
HOW DO I MAKE A RETURN?
Please email email@example.com with item information you wish to return, order number, & why you wish to return it. If the item is damaged, please include an image of the damage or defect.
Once our team has gotten back to you & approved your return, you can ship the apparel or item to:
6601 Mint Spring Branch Rd
Prospect, KY 40059
Please allow 8-10 business days for your refund to be processed. If you have any questions or concerns, please contact us at firstname.lastname@example.org
For items approved for return, a full refund + cost of shipping will be returned to the original form of payment.
DO YOU SHIP INTERNATIONALLY?
We do ship internationally. International orders over $130 are free shipping.
HOW MUCH IS SHIPPING?
$8 if shipped within the US.
$16 for international orders.
WHEN WILL MY ORDER ARRIVE?
Almost all of our orders are shipped out within 2-7 business days. You will receive an order confirmation & shipping confirmation via email, & you can track your order from there.
WHAT IF MY ORDER IS LATE OR NEVER ARRIVED?
We understand how frustrating it can be when an order is late or lost. Please feel free to email us at email@example.com with any questions or concerns, and we will do our best to solve the issue.
WHAT DO I DO IF I ADDED MY SHIPPING INFORMATION INCORRECTLY?
We cannot guarantee that we will be able to update your shipping information as our shipping process moves quite quickly. However, if you email us at firstname.lastname@example.org we will do our best to update your information with the carrier as quickly as possible.
HOW DO I USE MY GIFT CARD?
The best inclusive gift to a loved one, gift cards can be used for online purchases only at inclusivewe.com. They are sent to you via email & can be redeemed at checkout by selecting the gift card option & entering the requested information.
CAN MY GIFT CARD BE RETURNED?
All gift cards are final sale & non-transferrable. They cannot be redeemed for cash.